Your personal health advocate

Say goodbye to healthcare headaches.
‍
Your Careway Advocate fights for the treatments and approvals you deserve, managing the frustrating details for you.
Check Eligibility ➞ See how it works
We handle the paperwork for medical equipment
We schedule visits & help arrange transportation
We help you navigate a diagnosis with confidence
We help understand bills & manage appeals
Covered by Medicare

Your Advocate. Your Voice In Care

MOBILITY SOLUTIONS
We secure the mobility equipment you deserve.
FINDING DOCTORS
We locate top-rated, in-network medical specialists.
FIGHTING DENIALS
We help appeal unfair insurance denials for you.
CLEAR MEDICAL ANSWERS
We track down clear answers to your questions.
COVERAGE GUIDANCE
We untangle your coverage to maximize your benefits.

Real Experiences with Careway

I was a prisoner in my home with a broken wheelchair. My advocate coordinated the assessment for a motorized replacement. She’s solving all my problems and giving me my freedom back.
Patricia L.
Careway Patient
My advocate got me referrals I couldn’t get on my own in just two days. I used to wait months. Knowing she is fighting those battles has taken a huge weight off my shoulders.
Betty W.
Careway Patient
Careway changed my whole life. My advocate got my scooter covered and set up Meals on Wheels. I can finally go to my mailbox again. She’s given me my independence back.
Sarah M.
Careway Patient
Living alone with chronic illness was overwhelming. My advocate treats me human-to-human, listening without judgment. For the first time, I feel heard and cared for rather than just a number.
David S.
Careway Patient
I was drowning in specialists until my advocate took the wheel. She coordinated my appointments and medications, bringing a new level of calm to my life. The puzzle pieces are finally together.
James K.
Careway Patient
After my wife passed, I struggled to keep up with the endless phone calls and paperwork. My advocate found a clinic accepting new patients and handled the legwork. I finally feel heard, cared for, and supported in this journey.
Arthur J.
Careway Patient

Health Advocates

now covered

Covered by Medicare — and depending on your plan, your co-pay may be $0. No hidden fees.
Get Started ➞

How it works

STEP 1

Share your story

It begins with a phone or video call where you will truly be heard. A Careway physician will listen to your story, understand your challenges, and match you with the right advocate.
STEP 2

Meet your Careway Advocate

Meet your dedicated healthcare expert. Consider them your personal champion, stepping in to handle the frustrating calls and paperwork so you can seamlessly get the care and equipment you deserve.
STEP 3

Your lifelong health champion

Your advocate stays by your side for the long haul. From coordinating ongoing care to answering every question, they manage the healthcare system so you can focus on simply living your life.
Find Your Advocate ➞

Support for you and your family

Get started About us
Whether managing your own health or caring for a parent, you shouldn't do it alone. We handle the frustrating phone calls and logistics so your family can just be family.

Your Care, Your Way

Check Eligibility
Connect by phone, text, video or email—whatever is easiest for you.
Find your advocate

Common Questions

What is Careway and how do you help me?

Careway connects you or a loved one with a dedicated personal health advocate. Think of your advocate as your personal healthcare assistant and guide, here to help you navigate and resolve all of your healthcare headaches.

Our advocates work to understand your unique healthcare needs, find specialists in your network, schedule appointments, organize transportation, assist with securing mobility equipment, send medication reminders, organize health records, explain medical bills, and coordinate between providers.

We're with you every step of the journey to ensure you receive the best care possible while minimizing stress and confusion.

Do I or my loved one qualify?

To qualify, you or your loved one must be on Medicare. A Careway physician will assess your needs to confirm your eligibility, but we find that a majority of those interested in the program qualify.

Typically, this involves managing chronic or serious medical conditions. Because true well-being goes beyond just a medical diagnosis, you may also qualify if you or a loved one need extra support with everyday challenges that impact your overall health—such as arranging reliable transportation, accessing nutritious meals, or ensuring a safe and supportive home environment.

Does Careway help me get mobility equipment?

Yes. Navigating the process for getting mobility equipment can be complex, but your Careway advocate is here to help. We can coordinate with your physician to obtain the necessary prescriptions, identify approved in-network durable medical equipment (DME) suppliers, and help arrange the delivery of wheelchairs, walkers, or other essential mobility aids.

How much will this cost me? Is Careway covered by insurance?

Careway is covered by Medicare the way other covered services are, so a deductible and coinsurance may apply — we tell you upfront. If you have a supplemental policy (Medigap) or Medicaid, your standard coinsurance may be fully covered, and if you have both Medicare and Medicaid, you pay $0 out of pocket.

Is my medical information kept private and secure?

Absolutely. We take your privacy very seriously. Careway is fully HIPAA-compliant, meaning your personal and medical information is stored securely and is only shared with the necessary healthcare providers or family members you explicitly authorize.

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