Madison Patient Advocates
A Madison patient advocate is a trained professional who handles the coordination, paperwork, and phone calls around your care, covered by Medicare. Careway works with patients across Madison and Dane County by phone and video.
Advocates work with you by phone and video. There is no office to travel to.
What makes care here hard to manage
An academic center serving a wide region
Madison draws patients from across southern and western Wisconsin for specialty care, which leaves the hometown doctor out of the loop unless someone closes that gap deliberately.
- Sends specialist findings back to the referring doctor
- Keeps one calendar across subspecialty clinics
- Groups appointments so one trip covers several visits
Dane County services and long-term care options
Wisconsin's ADRC network is strong in Dane County, and the choice between Family Care and IRIS is one most families hear explained exactly once.
- Explains the practical difference between Family Care and IRIS
- Connects families to the county ADRC
- Helps with applications and follows up on them
Where Madison patients get care
- UW Health University Hospital
- SSM Health St. Mary's Hospital
- William S. Middleton Memorial Veterans Hospital
Questions from Madison
Yes. Medicare's care management programs are Medicare-covered services available to eligible patients here. If you have a supplemental insurance policy (Medigap) or Medicaid, your standard coinsurance may be fully covered.
Not necessarily. Your advocate works with you by phone and video and knows the coverage rules, programs, and health systems in your state. There is no office to travel to, and no appointment you have to drive across town for.
Other cities in Wisconsin
Talk to someone who can take this on
Checking whether you qualify takes a couple of minutes. If we are not the right fit, we will tell you plainly.
Covered by Medicare. If you have a supplemental policy (Medigap) or Medicaid, your standard coinsurance may be fully covered.