Orlando Patient Advocates
An Orlando patient advocate is a trained professional who handles the coordination, paperwork, and phone calls around your care, covered by Medicare. Careway works with patients across Orlando and Orange County by phone and video.
Advocates work with you by phone and video. There is no office to travel to.
What makes care here hard to manage
Two large systems covering the metro
Most Orlando-area care runs through two large systems. Patients with doctors in both end up as the courier between them.
- Requests records between systems
- Tracks referrals through to a booked appointment
- Keeps one medication list every prescriber can see
Retirees far from family
Central Florida has many retirees whose adult children live in other states, so when something happens there is nobody nearby to manage it.
- Keeps out-of-state family informed with the patient's permission
- Arranges transportation when there is no family nearby to drive
- Checks in regularly rather than only during a crisis
Where Orlando patients get care
- AdventHealth Orlando
- Orlando Health
- Nemours Children's Health
Questions from Orlando
Yes. Medicare's care management programs are Medicare-covered services available to eligible patients here. If you have a supplemental insurance policy (Medigap) or Medicaid, your standard coinsurance may be fully covered.
Not necessarily. Your advocate works with you by phone and video and knows the coverage rules, programs, and health systems in your state. There is no office to travel to, and no appointment you have to drive across town for.
Other cities in Florida
Talk to someone who can take this on
Checking whether you qualify takes a couple of minutes. If we are not the right fit, we will tell you plainly.
Covered by Medicare. If you have a supplemental policy (Medigap) or Medicaid, your standard coinsurance may be fully covered.