Fresno Patient Advocates
A Fresno patient advocate is a trained professional who handles the coordination, paperwork, and phone calls around your care, covered by Medicare. Careway works with patients across Fresno and the Central Valley by phone and video.
Advocates work with you by phone and video. There is no office to travel to.
What makes care here hard to manage
Specialists who are hard to reach
The Central Valley has fewer specialists per resident than the coastal metros, and waits are longer. Some patients are sent to the Bay Area or Los Angeles for care that would be local elsewhere.
- Calls persistently to find specialists accepting new Medicare patients
- Coordinates care when a specialist is hours away
- Arranges transportation for long-distance appointments
Medi-Cal and assistance programs
A large share of Fresno-area older adults qualify for Medi-Cal and other assistance programs, and applications are where people give up.
- Screens for Medi-Cal, since people who have both Medicare and Medi-Cal pay $0 out of pocket
- Finds food and utility assistance through county programs
- Screens for Extra Help with prescription costs
Where Fresno patients get care
- Community Regional Medical Center
- Saint Agnes Medical Center
- Kaiser Permanente
Questions from Fresno
Yes. Medicare's care management programs are Medicare-covered services available to eligible patients here. If you have a supplemental insurance policy (Medigap) or Medicaid, your standard coinsurance may be fully covered.
Not necessarily. Your advocate works with you by phone and video and knows the coverage rules, programs, and health systems in your state. There is no office to travel to, and no appointment you have to drive across town for.
Other cities in California
Talk to someone who can take this on
Checking whether you qualify takes a couple of minutes. If we are not the right fit, we will tell you plainly.
Covered by Medicare. If you have a supplemental policy (Medigap) or Medicaid, your standard coinsurance may be fully covered.