San Jose Patient Advocates
A San Jose patient advocate is a trained professional who handles the coordination, paperwork, and phone calls around your care, covered by Medicare. Careway works with patients across San Jose and Santa Clara County by phone and video.
Advocates work with you by phone and video. There is no office to travel to.
What makes care here hard to manage
Language and family coordination
Santa Clara County is one of the most linguistically diverse places in the country, and older adults frequently rely on adult children to interpret and manage their care alongside full-time jobs.
- Works with families so the adult child is not the only one carrying it
- Makes sure interpretation is arranged for appointments where it is needed
- Keeps distant family informed with the patient's permission
Cost pressure in an expensive county
High living costs mean prescription and care costs compete with rent and utilities in ways that are not obvious to a clinician in an exam room.
- Screens for Medi-Cal, Extra Help, and the Medicare Savings Programs
- Finds local food and utility assistance
- Reports cost-related medication skipping to the prescriber
Where San Jose patients get care
- Kaiser Permanente
- Stanford Health Care
- Santa Clara Valley Medical Center
- Sutter Health
Questions from San Jose
Yes. Medicare's care management programs are Medicare-covered services available to eligible patients here. If you have a supplemental insurance policy (Medigap) or Medicaid, your standard coinsurance may be fully covered.
Not necessarily. Your advocate works with you by phone and video and knows the coverage rules, programs, and health systems in your state. There is no office to travel to, and no appointment you have to drive across town for.
Other cities in California
Talk to someone who can take this on
Checking whether you qualify takes a couple of minutes. If we are not the right fit, we will tell you plainly.
Covered by Medicare. If you have a supplemental policy (Medigap) or Medicaid, your standard coinsurance may be fully covered.