San Francisco Patient Advocates
A San Francisco patient advocate is a trained professional who handles the coordination, paperwork, and phone calls around your care, covered by Medicare. Careway works with patients across San Francisco by phone and video.
Advocates work with you by phone and video. There is no office to travel to.
What makes care here hard to manage
Aging alone in a dense city
San Francisco has a large population of older adults living alone, often in buildings with stairs and without family nearby. Isolation is a health problem here as much as any diagnosis.
- Keeps a steady check-in rhythm, which is part of the help itself
- Connects people to senior centers and community programs they can reach
- Arranges in-home support through county programs where someone qualifies
Excellent hospitals, difficult logistics
Care quality is high and the practical details are hard: parking, hills, transit, and buildings without elevators all decide whether an appointment happens.
- Arranges paratransit and rides for appointments
- Uses telehealth where a visit does not require being in the room
- Coordinates records between UCSF, Sutter, Kaiser, and community practices
Where San Francisco patients get care
- UCSF Health
- Sutter Health California Pacific Medical Center
- Kaiser Permanente
- Zuckerberg San Francisco General Hospital
Questions from San Francisco
Yes. Medicare's care management programs are Medicare-covered services available to eligible patients here. If you have a supplemental insurance policy (Medigap) or Medicaid, your standard coinsurance may be fully covered.
Not necessarily. Your advocate works with you by phone and video and knows the coverage rules, programs, and health systems in your state. There is no office to travel to, and no appointment you have to drive across town for.
Other cities in California
Talk to someone who can take this on
Checking whether you qualify takes a couple of minutes. If we are not the right fit, we will tell you plainly.
Covered by Medicare. If you have a supplemental policy (Medigap) or Medicaid, your standard coinsurance may be fully covered.