Ann Arbor Patient Advocates
An Ann Arbor patient advocate is a trained professional who handles the coordination, paperwork, and phone calls around your care, covered by Medicare. Careway works with patients across Ann Arbor and Washtenaw County by phone and video.
Advocates work with you by phone and video. There is no office to travel to.
What makes care here hard to manage
An academic center, with academic complexity
Ann Arbor draws patients from across the state for specialty care. Academic medicine is excellent and involves more moving parts: multiple subspecialists, research protocols, and appointments spread over weeks.
- Keeps one calendar across subspecialty clinics
- Makes sure results reach the referring doctor at home
- Prepares written questions before visits and takes notes afterward
Veterans coordinating two systems
Ann Arbor has a large VA presence, and many patients receive care from both the VA and community providers. Those two do not automatically share information, and coverage questions get complicated quickly.
- Helps make sure VA and community records are shared where the patient wants them shared
- Keeps one medication list covering prescriptions from both
- Sorts out which coverage applies to which service
Where Ann Arbor patients get care
- University of Michigan Health
- Trinity Health Ann Arbor
- VA Ann Arbor Healthcare System
Questions from Ann Arbor
Yes. Medicare's care management programs are Medicare-covered services available to eligible patients here. If you have a supplemental insurance policy (Medigap) or Medicaid, your standard coinsurance may be fully covered.
Not necessarily. Your advocate works with you by phone and video and knows the coverage rules, programs, and health systems in your state. There is no office to travel to, and no appointment you have to drive across town for.
Other cities in Michigan
Talk to someone who can take this on
Checking whether you qualify takes a couple of minutes. If we are not the right fit, we will tell you plainly.
Covered by Medicare. If you have a supplemental policy (Medigap) or Medicaid, your standard coinsurance may be fully covered.