Sterling Heights Patient Advocates
A Sterling Heights patient advocate is a trained professional who handles the coordination, paperwork, and phone calls around your care, covered by Medicare. Careway works with patients across Sterling Heights and Macomb County by phone and video.
Advocates work with you by phone and video. There is no office to travel to.
What makes care here hard to manage
Managing care across two counties
Sterling Heights sits close enough to Oakland and Wayne counties that families often end up with doctors in all three. Each has its own records system and its own referral process.
- Moves records between practices in different counties and systems
- Tracks referrals through to a booked appointment
- Confirms prior authorizations before a procedure date
Help that exists locally
Senior transportation, meal programs, and in-home support run through county and regional agencies rather than the health systems.
- Connects families to Macomb County senior services
- Screens for Medicare Savings Programs
- Finds utility and home-heating assistance
Where Sterling Heights patients get care
- Henry Ford Health
- Ascension Macomb-Oakland Hospital
- Corewell Health
Questions from Sterling Heights
Yes. Medicare's care management programs are Medicare-covered services available to eligible patients here. If you have a supplemental insurance policy (Medigap) or Medicaid, your standard coinsurance may be fully covered.
Not necessarily. Your advocate works with you by phone and video and knows the coverage rules, programs, and health systems in your state. There is no office to travel to, and no appointment you have to drive across town for.
Other cities in Michigan
Talk to someone who can take this on
Checking whether you qualify takes a couple of minutes. If we are not the right fit, we will tell you plainly.
Covered by Medicare. If you have a supplemental policy (Medigap) or Medicaid, your standard coinsurance may be fully covered.