Detroit Patient Advocates
A Detroit patient advocate is a trained professional who handles the coordination, paperwork, and phone calls around your care, covered by Medicare. Careway works with patients across Detroit and Wayne County by phone and video.
Advocates work with you by phone and video. There is no office to travel to.
What makes care here hard to manage
Care split across systems that do not share records
Detroit patients commonly see a primary doctor in one system and a specialist in another. Those records do not move on their own, and the person who ends up carrying them between offices is usually the patient or an adult child.
- Requests and moves records between Henry Ford, DMC, Ascension, and Corewell practices
- Makes sure hospital discharge summaries reach the primary care office
- Keeps one calendar covering every practice involved
Getting to appointments in Wayne County
Transportation is the single most common reason appointments are missed here. Wayne County residents have options through the county aging network and regional transit, and none of them are obvious from a doctor's office.
- Finds ride programs through the regional Area Agency on Aging
- Sets up recurring transportation for dialysis and infusion schedules
- Arranges telehealth when a visit does not require being in the room
Where Detroit patients get care
- Henry Ford Hospital
- Detroit Medical Center
- Ascension St. John Hospital
- Corewell Health
Questions from Detroit
Yes. Medicare's care management programs are Medicare-covered services available to eligible patients here. If you have a supplemental insurance policy (Medigap) or Medicaid, your standard coinsurance may be fully covered.
Not necessarily. Your advocate works with you by phone and video and knows the coverage rules, programs, and health systems in your state. There is no office to travel to, and no appointment you have to drive across town for.
Other cities in Michigan
Talk to someone who can take this on
Checking whether you qualify takes a couple of minutes. If we are not the right fit, we will tell you plainly.
Covered by Medicare. If you have a supplemental policy (Medigap) or Medicaid, your standard coinsurance may be fully covered.