Akron Patient Advocates
An Akron patient advocate is a trained professional who handles the coordination, paperwork, and phone calls around your care, covered by Medicare. Careway works with patients across Akron and Summit County by phone and video.
Advocates work with you by phone and video. There is no office to travel to.
What makes care here hard to manage
Local care, Cleveland specialists
Akron patients often receive routine care locally and travel north for specialty treatment. That split works well when someone keeps both ends informed, and poorly when nobody does.
- Moves records between Akron practices and Cleveland specialists
- Groups appointments so one trip covers more than one visit
- Arranges transportation for appointments in Cleveland
Summit County programs
Home-delivered meals, transportation, and in-home services are coordinated by county and regional agencies.
- Connects families to county senior services
- Screens for Medicare Savings Programs and prescription help
- Finds utility assistance ahead of winter
Where Akron patients get care
- Summa Health
- Cleveland Clinic Akron General
- Western Reserve Hospital
Questions from Akron
Yes. Medicare's care management programs are Medicare-covered services available to eligible patients here. If you have a supplemental insurance policy (Medigap) or Medicaid, your standard coinsurance may be fully covered.
Not necessarily. Your advocate works with you by phone and video and knows the coverage rules, programs, and health systems in your state. There is no office to travel to, and no appointment you have to drive across town for.
Other cities in Ohio
Talk to someone who can take this on
Checking whether you qualify takes a couple of minutes. If we are not the right fit, we will tell you plainly.
Covered by Medicare. If you have a supplemental policy (Medigap) or Medicaid, your standard coinsurance may be fully covered.