Toledo Patient Advocates
A Toledo patient advocate is a trained professional who handles the coordination, paperwork, and phone calls around your care, covered by Medicare. Careway works with patients across Toledo and Lucas County by phone and video.
Advocates work with you by phone and video. There is no office to travel to.
What makes care here hard to manage
Care near the state line
Toledo sits close to Michigan, and patients sometimes travel to Ann Arbor or Detroit for specialty care while keeping their primary doctor at home. Records do not follow them.
- Moves records between Ohio and Michigan practices
- Makes sure the specialist's findings reach the doctor at home
- Arranges transportation for out-of-town appointments
Local programs through Lucas County
Meals, rides, and in-home help are coordinated regionally, and a hospital discharge packet rarely mentions any of it.
- Connects families to the regional Area Agency on Aging
- Screens for Ohio Medicaid and the Medicare Savings Programs
- Finds home-heating and utility assistance
Where Toledo patients get care
- ProMedica Toledo Hospital
- Mercy Health St. Vincent Medical Center
- University of Toledo Medical Center
Questions from Toledo
Yes. Medicare's care management programs are Medicare-covered services available to eligible patients here. If you have a supplemental insurance policy (Medigap) or Medicaid, your standard coinsurance may be fully covered.
Not necessarily. Your advocate works with you by phone and video and knows the coverage rules, programs, and health systems in your state. There is no office to travel to, and no appointment you have to drive across town for.
Other cities in Ohio
Talk to someone who can take this on
Checking whether you qualify takes a couple of minutes. If we are not the right fit, we will tell you plainly.
Covered by Medicare. If you have a supplemental policy (Medigap) or Medicaid, your standard coinsurance may be fully covered.