Columbus Patient Advocates
A Columbus patient advocate is a trained professional who handles the coordination, paperwork, and phone calls around your care, covered by Medicare. Careway works with patients across Columbus and Franklin County by phone and video.
Advocates work with you by phone and video. There is no office to travel to.
What makes care here hard to manage
Three large systems in one market
Columbus patients often have a primary doctor in one system and a specialist in another. Each has its own portal, its own referral process, and no automatic sharing with the others.
- Moves records between the major Columbus systems
- Tracks referrals through to a booked appointment
- Keeps one calendar and one medication list across all of them
A regional draw for central Ohio
People come to Columbus for specialty care from a wide surrounding area, which leaves the home-town doctor out of the loop unless someone closes that gap.
- Sends specialist findings back to the referring doctor
- Groups appointments so one trip covers several visits
- Arranges transportation for patients traveling in
Where Columbus patients get care
- The Ohio State University Wexner Medical Center
- OhioHealth
- Mount Carmel Health System
- Nationwide Children's Hospital
Questions from Columbus
Yes. Medicare's care management programs are Medicare-covered services available to eligible patients here. If you have a supplemental insurance policy (Medigap) or Medicaid, your standard coinsurance may be fully covered.
Not necessarily. Your advocate works with you by phone and video and knows the coverage rules, programs, and health systems in your state. There is no office to travel to, and no appointment you have to drive across town for.
Other cities in Ohio
Talk to someone who can take this on
Checking whether you qualify takes a couple of minutes. If we are not the right fit, we will tell you plainly.
Covered by Medicare. If you have a supplemental policy (Medigap) or Medicaid, your standard coinsurance may be fully covered.