Cincinnati Patient Advocates
A Cincinnati patient advocate is a trained professional who handles the coordination, paperwork, and phone calls around your care, covered by Medicare. Careway works with patients across Cincinnati and Hamilton County by phone and video.
Advocates work with you by phone and video. There is no office to travel to.
What makes care here hard to manage
A metro that crosses state lines
The Cincinnati area reaches into Kentucky and Indiana, and patients regularly receive care on more than one side of the river. Coverage rules and assistance programs are set by state, which complicates things quietly.
- Moves records between practices in different states
- Explains which state's programs apply to your situation
- Keeps one medication list across every prescriber
Several systems, one patient
Cincinnati has multiple competing health systems, and a patient's doctors are often spread across two or three of them.
- Requests records between systems that do not share them
- Tracks referrals through to a booked appointment
- Reviews bills from separate systems for duplicate charges
Where Cincinnati patients get care
- TriHealth
- UC Health
- Mercy Health
- Christ Hospital Health Network
Questions from Cincinnati
Yes. Medicare's care management programs are Medicare-covered services available to eligible patients here. If you have a supplemental insurance policy (Medigap) or Medicaid, your standard coinsurance may be fully covered.
Not necessarily. Your advocate works with you by phone and video and knows the coverage rules, programs, and health systems in your state. There is no office to travel to, and no appointment you have to drive across town for.
Careway serves patients who live in Ohio, and where your doctors practice does not change that. Your advocate coordinates with providers wherever they are, including across the river.
Other cities in Ohio
Talk to someone who can take this on
Checking whether you qualify takes a couple of minutes. If we are not the right fit, we will tell you plainly.
Covered by Medicare. If you have a supplemental policy (Medigap) or Medicaid, your standard coinsurance may be fully covered.